Last updated: August 16, 2026

    Something broken, confusing, or unsafe? Email support@squishmish.ai and a person on the Squishmish team will read it and reply.

    What to Include

    The more of this you send, the faster we can fix it:

    • The email address on your account, so we can find it
    • What you were trying to do, and what happened instead
    • The screen or the event it happened on, plus a screenshot if you have one
    • Your device and OS version (on iPhone: Settings, General, About)

    Reporting Abuse or Objectionable Content

    We have zero tolerance for objectionable content and abusive users. Every event, chat message, and profile can be reported from inside the app, and you can block any user so their content and invitations stop reaching you. Reports are reviewed and acted on within 24 hours, including removal of the offending content and ejection of the offending users where that is warranted.

    If you cannot get into the app, email support@squishmish.ai with the same details and it goes to the same place. For anything involving immediate danger, contact your local emergency services first.

    Everything Else

    Bugs, billing questions, feature requests, and account trouble usually get a reply within two business days.

    Your Account and Your Data